Free UK Delivery & Returns | Making finding your perfect fit easier.

Delivery & Returns

Delivery time and cost

All orders received by 3pm are shipped the same day (Mon-Fri) from the UK. Any additional charges for customs clearances must be borne by you and we cannot predict what they may be. Free Shipping applies to UK mainland delivery addresses only. Our team normally dispatches your order the same or next working day after placing the order. It might take longer during very busy periods such as Sale. Express deliveries are always packed and despatched in priority.

DELIVERY SERVICE DURING COVID-19 OPERATIONS

Whilst we continue to run our operations as normal in a safe environment for our staff, please be understanding that there may be an additional wait on our standard delivery window, as we and our couriers run at reduced staff capacity. We are grateful of your patience and appreciate your continued support.

DELIVERY OPTIONS

United Kingdom

(including Channel Islands)  

FREE - Deliveries are dispatched with Royal Mail Tracked delivery in 3-5 days from despatch.

UK Next Working Day (Orders shipped same day if before 3pm Mon-Fri) 

£7.50 - Delivery within 1 working day from dispatch (tracking service Royal Mail). Saturday is not classed as a working day. Cut off for next day delivery is 3pm, working days Monday - Friday.

Europe (Not currently available)

£8.50 - Delivery 5-10 working days from dispatch (International Tracked Service)

 

FAQs 

How can I check the progress of my order?

Once the order is ready for dispatch you will receive an email confirmation and a second email confirmation when the order has been dispatched.

 

How can I track my parcel once shipped?

UK standard deliveries do not have a tracking number so you will need to allow the appropriate delivery time.

Standard delivery parcels don’t need a signature, but if they can’t fit through your letterbox a card should be left to let you know delivery was attempted, together with details of where you can collect it from / how to rearrange delivery.

 

Can I change or cancel an order I've already placed?

Unfortunately, at the moment it's not possible for you to change or cancel an existing order yourself. If you'd like us to make any amendments to an order that hasn't yet been shipped, please contact us.

Please call rather than email - many orders are shipped within an hour of being placed, so if you call we can respond as quickly as possible.

 

How do I exchange an item?

If you'd like to exchange an item, the best way to do this is to place a new order on the desired product/size and returning the item(s) you've received for a full refund as we currently do not offer exchanges.

 

What countries do you deliver to?

We currently only deliver to UK addresses. You can check delivery options at the checkout page.

 

Delivery Information

All orders received by 3pm are shipped the same day (Mon-Fri) from the UK and we will send you an email immediately confirming shipping.

Free UK Returns

Not sure of your size? We have FREE UK RETURNS to make finding your perfect fit easier.

It's important that you're 100% happy with your purchase. If you do not feel satisfied, or are unhappy for any reason, we recommend that you get in contact with us so that we can provide further fitting advice or suggest an alternative style. All that we ask is that the item you are returning is unworn, with ALL original labels within 30 days. We cannot accept items that have been used or show signs of use in the interests of both health and hygiene. If you have any concerns pertaining this, please call us at 01335 218717.

We will happily, with proof of purchase offer a Full Refund for all items received back within 30 Days of purchase. All sale items are strictly Refund for all received back to us within 14 days from when the order is received. 

We offer a free returns service using Royal Mail 48 Tracked returns, you can create your return at https://www.royalmail.com/track-my-return/create/1252

Please note: Free returns are only available via the returns portal link above.

If you do not have a printer

Free returns are only available if you use our returns portal and print your returns label. If you can’t print the label you will need to pay for the return and the charge will be dependent on the courier you use and the weight of the parcel, remember to ask for a receipt or proof of posting. 

If you are unable to print the label provided via the returns portal, then please simply write our address and your order number clearly on the outside of the parcel and insert a copy of your invoice in the parcel (this is very important to ensure we refund you!) and drop it off at the post office or with your choice of courier.   

We ask that the item you are returning is unworn, with ALL original labels attached within 30 days. We cannot accept bras that have been used or show signs of use in the interests of both health and hygiene. 

We do not accept briefs back for returns or refunds if they are opened or have tags removed in the interest of health and hygiene and they will be returned to you.

If you have any concerns pertaining this, please call us at 01335 368152.

We will happily, with proof of purchase offer a Full Refund for all items received back within 30 Days of purchase. All sale items are strictly Refund for all received back to us within 14 days from when the order is received. 

If you are returning goods please send to

Everydae (c/o boobydoo ltd) UNIT 12, Parker Centre Industrial Estate, Mansfield Road, Derby, DE21 4SZ

We strongly recommend you get proof of postage and a tracked service for your return, as we cannot accept responsibility for parcels lost in transit without the proof of posting.

Goods must be returned in perfect, resalable condition, please ensure all items are returned with tags still attached including any labels and outer packaging of the product (eg. Box). 

All Free Gifts/ Promotions must also be returned if no longer applicable, non-receipt will result in a charge for the goods not returned.  This does not affect your statutory rights. 

How long should a return take?

Please allow up to 21 days for the full returns process to be completed. Please take note that the date the return arrives with us may not be the day it gets processed for a return.

How do I exchange an item?

If you'd like to exchange an item, the best way to do this is to place a new order on the desired product/size and returning the item(s) you've received for a full refund as we currently do not offer exchanges.

Cancellations

If you cancel your order and request a refund, please note it may take up to 5-7 working days for funds to reach your account. If you still haven't received your refund after 7 working days, please contact our customer service team.

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